Speaking 3 - Complain

Questions: Complain

1. - What types of things do people usually complain about?

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2. - Do you think it is better to complain verbally or in writing?

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3. - What kind of people usually complain?

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4. - Who is more likely to complain, young people or old people?

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5. - Is it important for a company to have an easy process for customers to make complaints?

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6. - What are some good ways for companies to resolve customer complaints?

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7. - In what ways can companies use customer complaints to improve?

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Chat GPT Examiner: 

1. Vocabulary:

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2. Good Speaking:

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